Margate, England, GB
Product and Technical Adviser, RMS 1
Job Type: Onsite
Job ID: 229132_en_GB
Category: Scientific
Department:
For nearly 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.
Product and Technical Adviser, Research Services
Salary – TBD
Hours: 09h00 to 17h00 – Monday to Friday (35hrs/week)
Overall responsibility
To assist with management of the Research Model and Services business, ensuring the continued high professional reputation of Charles River’s products and services.
The role requires close cooperation with Specialists, Account Managers, Finance, Production, CSD, IS, RADS and GEMS Management teams to deliver effective delivery of RMS solutions to meet client needs. Prepare the related forecast and sales budgets. This requires proactive identification of market trends and specific client needs to ensure a relevant, effective and efficient service business.
Your Manager will assign you your main product portfolio of focus, which would typically expand with gained experience in the role. Assignments will involve work of a complex, financial and confidential nature.
Main duties/responsibilities
• Alone and through convening and leading project teams:
1) Identify and execute most efficient supply strategies to make competitive proposals to meet client needs.
2) Design and document procedures and suggest improvements to increase efficiency.
3) Prepare and issue quotations and, responses to RFPs and tenders and technical enquiries
4) Recommend to senior management portfolio enhancements.
5) Define and deliver appropriate legal contracts for operation of product and service projects.
• Advise and sell to internal and external clients on the RMS product range
• Generate, analyse and communicate appropriate business metrics to inform strategy and sales tactics.
• Maintain up to date knowledge of the R&D process and the CR products and services, to provide detailed guidance and support to customers and colleagues.
• Research and identify new customers/ markets and execute appropriate tactics to deliver new RMS business.
• Seek, follow up, develop and initiate new business opportunities with existing or new accounts, including face to face meetings or presentations at client or CR facilities, phone/email contact and all other relevant media.
• Network to build contacts and long-term relationships in top accounts.
• Contribute to achievement of the annual RMS sales budgets and operating income, analysing data, providing revenue/probability forecasts and sales projections. Contributing to strategic/operational plans relating to the RMS business areas.
• Distribute marketing materials for products and services, and generation materials, working with sales and marketing.
• Ensure that order submissions and despatch procedures comply with customer expectations.
• Understand the operation of relevant UK and international legislation in relation to RMS and applying and providing guidance internally and externally.
• Coordinate and provide support to external customers in relation to Diagnostic Testing sample collections both onsite and at customer facility. Ensuring professionalism is maintained at customer facility and continue to offer a high service level to customers.
The description defines the general nature and level of work to be performed and is not an exhaustive list of duties and responsibilities.
Skills acquired could provide a platform for development in a Management or Sales role.
Benefits: Life assurance, bonus, career development, training opportunities, free onsite parking, subsidised staff room, pay for participation on volunteer days, on-site team building, charity fundraising days, employee engagement programs.
Pension plan: 1st year employee -Company contribution 4% – Employee 4%, after one year: Company 5% -Employee 3%. After three years: Company contribution 9%
Holidays – 26 days + 8 for Public holidays
If you are highly motivated and possess the skill set required, we would love to hear from you.
About Research Models & Services
Fundamental to basic research and discovery is the use of in vivo models to help identify disease targets and determine potential biological pathways that regulate the condition. As the world’s leader in the production and distribution of the highest quality research animal, with 1 out of 2 animal models produced for preclinical research globally, we understand the importance of this step. With seven decades of experience, our expertise is unmatched, allowing us to provide you with the perfect model, including disease-specific and preconditioned options, for basic research and beyond.
About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.
With over 14,000 employees within 80 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2018, revenue increased by 22% to $2.27 billion from $1.86 billion in 2017.
At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2018.
